Although people often think of boardrooms, suits, and million dollar deals when they hear the word "negotiation", the truth is that we negotiate all the time. Through this course participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills course will give participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Your participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
| Stupanj | Svi stupnjevi |
| Cijena | € 49,90 375,97 kn |
| Pristup | Neograničen |
| Jezik | engleski |
| Trajanje* | 4 h h |
| Certifikat | Da, PDF |
| Module One: Getting Started |
| Introduction |
| Course Objectives |
| Module Two: Understanding Negotiation |
| Types of Negotiations |
| The Three Phases |
| Skills for Successful Negotiating |
| Case Study |
| Module Two: Review Questions |
| Module Three: Getting Prepared |
| Establishing Your WATNA and BATNA |
| Identifying Your WAP |
| Identifying Your ZOPA |
| Personal Preparation |
| Case Study |
| Module Three: Review Questions |
| Module Four: Laying the Groundwork |
| Setting the Time and Place |
| Establishing Common Ground |
| Creating a Negotiation Framework |
| The Negotiation Process |
| Case Study |
| Module Four: Review Questions |
| Module Five: Phase One — Exchanging Information |
| Getting Off on the Right Foot |
| What to Share |
| What to Keep to Yourself |
| Case Study |
| Module Five: Review Questions |
| Module Six: Phase Two — Bargaining |
| What to Expect |
| Techniques to Try |
| How to Break an Impasse |
| Case Study |
| Module Six: Review Questions |
| Module Seven: About Mutual Gain |
| Three Ways to See Your Options |
| About Mutual Gain |
| Creating a Mutual Gain Solution |
| What Do I Want? |
| What Do They Want? |
| What Do We Want? |
| Case Study |
| Module Seven: Review Questions |
| Module Eight: Phase Three — Closing |
| Reaching Consensus |
| Building an Agreement |
| Setting the Terms of the Agreement |
| Case Study |
| Module Eight: Review Questions |
| Module Nine: Dealing with Difficult Issues |
| Being Prepared for Environmental Tactics |
| Dealing with Personal Attacks |
| Controlling Your Emotions |
| Deciding When It’s Time to Walk Away |
| Case Study |
| Module Nine: Review Questions |
| Module Ten: Negotiating Outside the Boardroom |
| Adapting the Process for Smaller Negotiations |
| Negotiating via Telephone |
| Negotiating via Email |
| Case Study |
| Module Ten Review Questions |
| Module Eleven: Negotiating on Behalf of Someone Else |
| Choosing the Negotiating Team |
| Covering All the Bases |
| Dealing with Tough Questions |
| Case Study |
| Module Eleven: Review Questions |
| Module Twelve: Wrapping Up |
| Wrapping Up |
| How to get your Diploma |
| Action Plan |
| Stupanj | Svi stupnjevi |
| Cijena | € 49,90 375,97 kn |
| Pristup | Neograničen |
| Jezik | engleski |
| Trajanje* | 4 h h |
| Certifikat | Da, PDF |
Donosimo licencirane edukacije koje koriste i neke od najvećih svjetskih kompanija, poput Polaroida, Hertza, Tupperwarea, Walmarta, Američke ratne mornarice i mnogih drugih.
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