In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook, however, the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales. With our “In-Person Sales” course, participants will discover the specifics of what it means to become an effective salesperson, and steps to success. They will learn how to connect with customers and move them through the sales process.
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
| Module One: Getting Started |
| Introduction |
| Course Objectives |
| Module Two: In-Person Sales |
| Definition |
| Benefits |
| Cost |
| Effectiveness |
| Case Study |
| Module Two: Review Questions |
| Module Three: Examples of In-Person Sales |
| Sales Call |
| Retail |
| FaceTime |
| Meetings |
| Case Study |
| Module Three: Review Questions |
| Module Four: Sales Funnel |
| Generate Leads |
| Nurture Leads |
| Acquire Customer Base |
| Expand Customer Base |
| Case Study |
| Module Four: Review Questions |
| Module Five: Prepare |
| Effective Methods to Generate Leads |
| Know Your Customer |
| Practice Sales Conversation |
| Set Goals |
| Case Study |
| Module Five: Review Questions |
| Module Six: Presentation |
| Determine Venue |
| Stay on Point |
| Tie the Information to Customer Values |
| Refer to Past Conversations |
| Case Study |
| Module Six: Review Questions |
| Module Seven: Engage |
| Emotional Intelligence |
| Allow Evaluation |
| Overcome Objections |
| Incentives |
| Case Study |
| Module Seven: Review Questions |
| Module Eight: Commitment |
| A Verbal “Yes” |
| Maintain Connection |
| Remind Customer of Value |
| Call to Action |
| Case Study |
| Module Eight: Review Questions |
| Module Nine: Sale |
| It Isn’t Over Till It’s Over |
| Make the Process Easy |
| Close with Exceptional Service |
| Thank and Reward |
| Case Study |
| Module Nine: Review Questions |
| Module Ten: Loyalty |
| Continuity Programs |
| Special Rewards |
| Handwritten Cards |
| Remain Relevant |
| Case Study |
| Module Ten: Review Questions |
| Module Eleven: Expand |
| Word of Mouth |
| Networking |
| Meetings |
| Clubs |
| Case Study |
| Module Eleven: Review Questions |
| Module Twelve: Wrapping Up |
| Wrapping Up |
| How to get your Diploma |
| Action Plan |
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
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