Experiencing a sales objection can be a disheartening event. Through this course participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
| Module One: Getting Started |
| Introduction |
| Course Objectives |
| Module Two: Three Main Factors |
| Skepticism |
| Misunderstanding |
| Stalling |
| Case Study |
| Module Two: Review Questions |
| Module Three: Seeing Objections as Opportunities |
| Translating the Objection to a Question |
| Translating the Objection to a Reason to Buy |
| Case Study |
| Module Three: Review Questions |
| Module Four: Getting to the Bottom |
| Asking Appropriate Questions |
| Common Objections |
| Basic Strategies |
| Case Study |
| Module Four: Review Questions |
| Module Five: Finding a Point of Agreement |
| Outlining Features and Benefits |
| Identifying Your Unique Selling Position |
| Agreeing with the Objection to Make the Sale |
| Case Study |
| Module Five: Review Questions |
| Module Six: Have the Client Answer Their Own Objection |
| Understand the Problem |
| Render It Unobjectionable |
| Case Study |
| Module Six: Review Questions |
| Module Seven: Deflating Objections |
| Bring up Common Objections First |
| The Inner Workings of Objections |
| Case Study |
| Module Seven: Review Questions |
| Module Eight: Unvoiced Objections |
| How to Dig up the “Real Reason” |
| Bringing Their Objections to Light |
| Case Study |
| Module Eight: Review Questions |
| Module Nine: The Five Steps |
| Five steps to handle sales objections |
| Case Study |
| Module Nine: Review Questions |
| Module Ten: Dos and Don'ts |
| Dos |
| Don’ts |
| Case Study |
| Module Ten: Review Questions |
| Module Eleven: Sealing the Deal |
| Understanding When It’s Time to Close |
| Powerful Closing Techniques |
| The Power of Reassurance |
| Things to Remember |
| Case Study |
| Module Eleven: Review Questions |
| Module Twelve: Wrapping Up |
| Wrapping Up |
| How to get your Diploma |
| Action Plan |
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
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