Overcoming Sales Objections

Experiencing a sales objection can be a disheartening event. Through this course participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Syllabus

Module One: Getting Started
Introduction
Course Objectives
Module Two: Three Main Factors
Skepticism
Misunderstanding
Stalling
Case Study
Module Two: Review Questions
Module Three: Seeing Objections as Opportunities
Translating the Objection to a Question
Translating the Objection to a Reason to Buy
Case Study
Module Three: Review Questions
Module Four: Getting to the Bottom
Asking Appropriate Questions
Common Objections
Basic Strategies
Case Study
Module Four: Review Questions
Module Five: Finding a Point of Agreement
Outlining Features and Benefits
Identifying Your Unique Selling Position
Agreeing with the Objection to Make the Sale
Case Study
Module Five: Review Questions
Module Six: Have the Client Answer Their Own Objection
Understand the Problem
Render It Unobjectionable
Case Study
Module Six: Review Questions
Module Seven: Deflating Objections
Bring up Common Objections First
The Inner Workings of Objections
Case Study
Module Seven: Review Questions
Module Eight: Unvoiced Objections
How to Dig up the “Real Reason”
Bringing Their Objections to Light
Case Study
Module Eight: Review Questions
Module Nine: The Five Steps
Five steps to handle sales objections
Case Study
Module Nine: Review Questions
Module Ten: Dos and Don'ts
Dos
Don’ts
Case Study
Module Ten: Review Questions
Module Eleven: Sealing the Deal
Understanding When It’s Time to Close
Powerful Closing Techniques
The Power of Reassurance
Things to Remember
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Wrapping Up
How to get your Diploma
Action Plan

Basic information

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Customer information

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