In recent years, tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers' job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.
This course will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This course will provide participants those skills and assist them with certain Human Resource situations.
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | Lifetime |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
| Module One: Getting Started |
| Introduction |
| Course Objectives |
| Module Two: Human Resources Today |
| What is Human Resources Today? |
| Key Factors Influencing Human Resources Today |
| Growth in Human Resource Management |
| Case Study |
| Module Two: Review Questions |
| Module Three: Recruiting and Interviewing |
| The Job Selection Process |
| Get Good at Interviewing |
| Interviewing Fairly |
| The Best Way to Interview |
| Case Study |
| Module Three: Review Questions |
| Module Four: Retention and Orientation |
| Getting Off on the Right Track |
| Creating an Engaging Program |
| Using an Orientation Checklist |
| Case Study |
| Module Four: Review Questions |
| Module Five: Following Up With New Employees |
| Checking In |
| Following Up |
| Designing the Follow-Up Schedule |
| Case Study |
| Module Five: Review Questions |
| Module Six: Workplace Health & Safety |
| Understanding Your Role and Responsibilities |
| Understanding Local and Industry Specific Rules |
| Training for Managers |
| Case Study |
| Module Six: Review Questions |
| Module Seven: Workplace Bullying, Harassment, and Violence |
| Definitions |
| Costs to the Organization |
| The Manager’s Role |
| An Employer’s Responsibility |
| Case Study |
| Module Seven: Review Questions |
| Module Eight: Workplace Wellness |
| Wellness Behaviors |
| Wellness Trends |
| The Case for Wellness |
| Case Study |
| Module Eight: Review Questions |
| Module Nine: Providing Feedback to Employees |
| Feedback Model |
| The Feedback Sandwich |
| Encouraging Growth and Development |
| Case Study |
| Module Nine: Review Questions |
| Module Ten: Disciplining Employees |
| The General Discipline Process |
| The Progressive Discipline Process |
| Having Discipline Meetings |
| Following Up |
| Case Study |
| Module Ten: Review Questions |
| Module Eleven: Terminating Employees |
| Documenting Events |
| Making the Decision |
| Communicating the Decision |
| Case Study |
| Module Eleven: Review Questions |
| Module Twelve: Wrapping Up |
| Wrapping Up |
| Action Plan |
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | Lifetime |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
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