Facilitation Skills

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give participants a better understanding of what a good facilitator can do to improve any meeting or gathering. The Facilitation Skills course can help any organization make better decisions. This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have participants on the road to becoming great facilitators themselves.

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Syllabus

Module One: Getting Started
Introduction
Course Objectives
Module Two: Understanding Facilitation
What is Facilitation?
What is a Facilitator?
When is Facilitation Appropriate?
Case Study
Module Two: Review Questions
Module Three: Process vs. Content
About Process
About Content
A Facilitator’s Focus
Case Study
Module Three: Review Questions
Module Four: Laying the Groundwork
Choosing a Facilitated Approach
Planning for a Facilitated Meeting
Facilitation Plan Template
Collecting Data
Case Study
Module Four: Review Questions
Module Five: Tuckman and Jensen’s Model of Team Development
Stage One: Forming
Stage Two: Storming
Stage Three: Norming
Stage Four: Performing
Case Study
Module Five: Review Questions
Module Six: Building Consensus
Encouraging Participation
Gathering Information
Presenting Information
Synthesizing and Summarizing
Case Study
Module Six: Review Questions
Module Seven: Reaching a Decision Point
Identifying the Options
Creating a Short List
Choosing a Solution
Using the Multi-Option Technique
Case Study
Module Seven: Review Questions
Module Eight: Dealing with Difficult People
Addressing Disruptions
Common Types of Difficult People and How to Handle Them
Helping the Group Resolve Issues on Their Own
Case Study
Module Eight: Review Questions
Module Nine: Addressing Group Dysfunction
Using Ground Rules to Prevent Dysfunction
Restating and Reframing Issues
Getting People Back on Track
Case Study
Module Nine: Review Questions
Module Ten: About Intervention
Why Intervention May Be Necessary
When to Intervene
Levels of Intervention
Case Study
Module Ten: Review Questions
Module Eleven: Intervention Techniques
Using Your Processes
Boomerang it Back
ICE it
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Wrapping Up
Action Plan

Basic information

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Customer information

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Facilitation Skills39.90
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