Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give participants a better understanding of what a good facilitator can do to improve any meeting or gathering. The Facilitation Skills course can help any organization make better decisions. This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have participants on the road to becoming great facilitators themselves.
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
| Module One: Getting Started |
| Introduction |
| Course Objectives |
| Module Two: Understanding Facilitation |
| What is Facilitation? |
| What is a Facilitator? |
| When is Facilitation Appropriate? |
| Case Study |
| Module Two: Review Questions |
| Module Three: Process vs. Content |
| About Process |
| About Content |
| A Facilitator’s Focus |
| Case Study |
| Module Three: Review Questions |
| Module Four: Laying the Groundwork |
| Choosing a Facilitated Approach |
| Planning for a Facilitated Meeting |
| Facilitation Plan Template |
| Collecting Data |
| Case Study |
| Module Four: Review Questions |
| Module Five: Tuckman and Jensen’s Model of Team Development |
| Stage One: Forming |
| Stage Two: Storming |
| Stage Three: Norming |
| Stage Four: Performing |
| Case Study |
| Module Five: Review Questions |
| Module Six: Building Consensus |
| Encouraging Participation |
| Gathering Information |
| Presenting Information |
| Synthesizing and Summarizing |
| Case Study |
| Module Six: Review Questions |
| Module Seven: Reaching a Decision Point |
| Identifying the Options |
| Creating a Short List |
| Choosing a Solution |
| Using the Multi-Option Technique |
| Case Study |
| Module Seven: Review Questions |
| Module Eight: Dealing with Difficult People |
| Addressing Disruptions |
| Common Types of Difficult People and How to Handle Them |
| Helping the Group Resolve Issues on Their Own |
| Case Study |
| Module Eight: Review Questions |
| Module Nine: Addressing Group Dysfunction |
| Using Ground Rules to Prevent Dysfunction |
| Restating and Reframing Issues |
| Getting People Back on Track |
| Case Study |
| Module Nine: Review Questions |
| Module Ten: About Intervention |
| Why Intervention May Be Necessary |
| When to Intervene |
| Levels of Intervention |
| Case Study |
| Module Ten: Review Questions |
| Module Eleven: Intervention Techniques |
| Using Your Processes |
| Boomerang it Back |
| ICE it |
| Case Study |
| Module Eleven: Review Questions |
| Module Twelve: Wrapping Up |
| Wrapping Up |
| Action Plan |
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
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