Assertiveness and Self‑Confidence

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.

The Assertiveness And Self-Confidence course will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Syllabus

Module One: Getting Started
Introduction
Course Objectives
Module Two: What Does Self-Confidence Mean To You?
What is Assertiveness?
What is Self-Confidence?
The Four Styles
Case Study
Module Two: Review Questions
Module Three: Obstacles to Our Goals
Types of Negative Thinking
Case Study A
Case Study B
Module Three: Review Questions
Module Four: Communication Skills
Listening and Hearing; They Aren’t the Same Thing
Asking Questions
Body Language
Case Study
Module Four: Review Questions
Module Five: The Importance of Goal Setting
Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You
Case Study
Module Five: Review Questions
Module Six: Feeling the Part
Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses
Case Study
Module Six: Review Questions
Module Seven: Looking the Part
The Importance of Appearance
The Role of Body Language
First Impressions Count
Case Study
Module Seven: Review Questions
Module Eight: Sounding the Part
It’s How You Say It
Sounding Confident
Using “I” Messages
Case Study
Module Eight: Review Questions
Module Nine: Powerful Presentations
What to Do When You’re on the Spot
Using STAR to Make Your Case
Case Study
Module Nine: Review Questions
Module Ten: Coping Techniques
Building Rapport
Coming to Consensus
Case Study
Module Ten: Review Questions
Module Eleven: Dealing with Difficult Behavior
Dealing with Difficult Situations
Key Tactics
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Wrapping Up
Action Plan

Basic information

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Customer information

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