Change Management

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and participants will gain some valuable skills through this course.

The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Syllabus

Module One: Getting Started
Introduction
Course Objectives
Module Two: Preparing for Change
Defining Your Strategy
Building the Team
Case Study
Module Two: Review Questions
Module Three: Identifying the WIFM
What’s in it for Me?
Building Support
Case Study
Module Three: Review Questions
Module Four: Understanding Change
Influences on Change
Common Reactions to Change
Tools to Help the Change Process
Case Study
Module Four: Review Questions
Module Five: Leading and Managing the Change
Preparing and Planning
Delegating
Keep the Lines of Communication Open
Coping with Pushback
Case Study
Module Five: Review Questions
Module Six: Gaining Support
Gathering Data
Addressing Concerns and Issues
Evaluating and Adapting
Case Study
Module Six: Review Questions
Module Seven: Making it All Worthwhile
Leading Status Meetings
Celebrating Successes
Sharing the Results and Benefits
Case Study
Module Seven: Review Questions
Module Eight: Using Appreciative Inquiry
Appreciative inquiry
The Four Stages
The Purposes of Appreciative Inquiry
Examples and Case Studies
Case Study
Module Eight: Review Questions
Module Nine: Bringing People to Your Side
A Dash of Emotion
Plenty of Facts
Case Study
Module Nine: Review Questions
Module Ten: Building Resiliency
What is Resiliency?
Why is It Important?
Five Easy Steps for the Leader and the Individual
Case Study
Module Ten: Review Questions
Module Eleven: Building Flexibility
What is Flexibility?
Why is it Important?
Five Easy Steps for the Leader and the Individual
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Wrapping Up
Action Plan

Basic information

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Customer information

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