In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
The Creative Problem Solving course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the course.
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
| Module One: Getting Started |
| Introduction |
| Course Objectives |
| Module Two: The Problem Solving Method |
| What is a Problem? |
| What is Creative Problem Solving? |
| What are the Steps in the Creative Solving Process? |
| Case Study |
| Module Two: Review Questions |
| Module Three: Information Gathering |
| Understanding Types of Information |
| Identifying Key Questions |
| Methods of Gathering Information |
| Case Study |
| Module Three: Review Questions |
| Module Four: Problem Definition |
| Defining the Problem |
| Determining Where the Problem Originated |
| Defining the Present State and the Desired State |
| Stating and Restating the Problem |
| Analyzing the Problem |
| Writing the Problem Statement |
| Case Study |
| Module Four: Review Questions |
| Module Five: Preparing for Brainstorming |
| Identifying Mental Blocks |
| Removing Mental Blocks |
| Stimulating Creativity |
| Case Study |
| Module Five: Review Questions |
| Module Six: Generating Solutions (I) |
| Brainstorming Basics |
| Brainwriting and Mind Mapping |
| Duncker Diagrams |
| Case Study |
| Module Six: Review Questions |
| Module Seven: Generating Solutions (II) |
| The Morphological Matrix |
| The Six Thinking Hats |
| The Blink Method |
| Case Study |
| Module Seven: Review Questions |
| Module Eight: Analyzing Solutions |
| Developing Criteria |
| Analyzing Wants and Needs |
| Using Cost/Benefit Analysis |
| Case Study |
| Module Eight: Review Questions |
| Module Nine: Selecting a Solution |
| Doing a Final Analysis |
| Paired Comparison Analysis |
| Analyzing Potential Problems |
| Case Study |
| Module Nine: Review Questions |
| Module Ten: Planning Your Next Steps |
| Identifying Tasks |
| Identifying Resources |
| Implementing, Evaluating, and Adapting |
| Case Study |
| Module Ten: Review Questions |
| Module Eleven: Recording Lessons Learned |
| Planning the Follow-Up Meeting |
| Celebrating Successes |
| Identifying Improvements |
| Case Study |
| Module Eleven: Review Questions |
| Module Twelve: Wrapping Up |
| Wrapping Up |
| Action Plan |
| Level | All levels |
| Price | € 49.90 € 39.90 |
| Access | 365 days |
| Language | English |
| Audio lessons | No |
| Commitment | 4 h |
| Certificate | Yes, PDF |
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