Ten Soft Skills You Need

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great course. Participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career.

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

Syllabus

Module One: Getting Started
Introduction
Course Objectives
Module Two: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module Two: Review Questions
Module Three: Communication
Ways We Communicate
Improving Nonverbal Communication
Listening
Openness and Honesty
Case Study
Module Three: Review Questions
Module Four: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Four: Review Questions
Module Five: Problem-Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-Evaluation
Case Study
Module Five: Review Questions
Module Six: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Six: Review Questions
Module Seven: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs Caring for Self
Building Trust
Work Is Its Own Reward
Case Study
Module Seven: Review Questions
Module Eight: Adaptability/Flexibility
Getting Over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You’re Worth Your Weight in Adaptability
Case Study
Module Eight: Review Questions
Module Nine: Self-Confidence (Owning It)
Confident Traits
Self-Questionnaire
Surefire Self-Confidence Building Tactics
Build Up Others
Case Study
Module Nine: Review Questions
Module Ten: Ability to Learn
Wow, You Mean I’m Not Perfect?
Listen with an Open Mind
Analyze and Learn
Clear the Air and Don’t Hold Any Grudges
Case Study
Module Ten: Review Questions
Module Eleven: Networking
Redefine Need
Identifying Others’ Interests
Reach Out
When to Back Off
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Wrapping Up
Action Plan

Basic information

LevelAll levels
Price€ 49.90   € 39.90
Access365 days
LanguageEnglish
Audio lessonsNo
Commitment4 h
CertificateYes, PDF

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