Anger Management

Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of one's life. Without control you are putting limits on what you can accomplish in your personal and professional life.

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

The Anger Management course will help teach participants how to identify their anger triggers and what to do when they get angry.

StupanjSvi stupnjevi
Cijena€ 49,90
375,97 kn
PristupNeograničen
Jezikengleski
Trajanje4 h
CertifikatDa, PDF

Sadržaj

Module One: Getting Started
Introduction
Course Objectives
Pre-assignment
Module Two: Understanding Anger
The Cycle of Anger
Understanding Fight or Flight
Common Myths about Anger
Case Study
Module Two: Review Questions
Module Three: Do’s and Don’ts
Unhelpful Ways of Dealing with Anger
Helpful Ways of Dealing with Anger
Case Study
Module Three: Review Questions
Module Four: Gaining Control
A Word of Warning
Using Coping Thoughts
Using Relaxation Techniques
Blowing Off Some Steam
Case Study
Module Four: Review Questions
Module Five: Separate the People from the Problem
Objective vs. Subjective Language
Identifying the Problem
Using “I” Messages
Case Study
Module Five: Review Questions
Module Six: Working on the Problem
Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
Case Study
Module Six: Review Questions
Module Seven: Solving the Problem
Choosing a Solution
Making a Plan
Getting it Done
Case Study
Module Seven: Review Questions
Module Eight: A Personal Plan
Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
Personal Anger Log
Case Study
Module Eight: Review Questions
Module Nine: The Triple A Approach
Alter
Avoid
Accept
Case Study
Module Nine: Review Questions
Module Ten: Dealing with Angry People
Understanding the Energy Curve
De-escalation Techniques
When to Back Away and What to Do Next
Case Study
Module Ten: Review Questions
Module Eleven: Pulling It All Together
Process Overview
Putting It into Action
Case Study
Module Eleven: Review Questions
Module Twelve: Wrapping Up
Wrapping Up
How to get your Diploma
Action Plan

Osnovne informacije

StupanjSvi stupnjevi
Cijena€ 49,90
375,97 kn
PristupNeograničen
Jezikengleski
Trajanje4 h
CertifikatDa, PDF

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